Privacy Policy

This Privacy Policy and Data Protection is specifically adapted to the website and follows the guidelines of current legislation.


1. Applicable Laws on this Website

  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter referred to as the LSSI).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter referred to as the LOPD).
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the GDPR).


2. Data Collected on this Website

In our commitment to privacy, this website collects only the necessary data to carry out its service activities, following the principle of data minimization (Article 5b of the GDPR).

What Data Do We Collect?

  • Identity data: name and surname.
  • Contact data: email and phone number.
  • Technical data: login data, Internet protocol addresses, browser type and version, settings and time zone, operating system, types and versions of browser plugins, and any other technology on the devices used to access our website.
  • Usage data: information about how you use our website, products, and services.
    Marketing and communication data: preferences for receiving marketing communications and preferred communication methods.

The user guarantees that the personal data provided to the company are accurate. This data will not be collected until the user accepts this privacy policy.

How Do We Collect Your Personal Data?

The means we use to collect personal data are:

  • Through the form on our website, through our contact emails, by phone, or by postal mail.
  • Through technology or automated interactions: on our site, we may automatically collect technical data about your equipment, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. For more information, you can consult our cookie policy here.
  • Through third parties:
    • Google: analytical data or search data.


3. User’s Consent

Personal data is sent using electronic forms on the website. By checking the “I Accept the Privacy Policy” box and clicking to submit the data through the contact form, the user declares to have read and expressly accepted the Privacy Policy, granting their unequivocal and express consent for the processing of their personal data as indicated in the purposes.

The User certifies that they are over 18 years old and therefore have the legal capacity necessary to give consent regarding the processing of their personal data in accordance with the provisions of this Privacy Policy.


4. Purpose of Data Collection and Use

The data is collected and used exclusively to process user requests, for marketing and advertising purposes (such as sending you information about our products and services or offering you special promotions), or to get in touch with users. Eurotokk LTD undertakes not to use the data received for any other purpose.


5. Data Retention Period

The data will be kept until the purpose for which it was collected is fulfilled (Article 5e of the GDPR) or until the right to deletion or modification is exercised. Legal or fiscal storage obligations will be complied with if necessary. In addition, Law 10/2010, of April 28, on the prevention of money laundering and the financing of terrorism, requires the retention of the interested party’s documentation for a minimum period of ten years.


6. How Do We Protect Your Data?

Your data is transferred and stored securely as we have:

  • Encryption with SSL protocol.
  • Server-level firewall.
  • Security protocols to prevent unauthorized access.
  • Backup copies.

Eurotokk LTD cannot guarantee complete security in communications over the internet but guarantees taking appropriate measures to protect your data. We also commit to maintaining the confidentiality of the data and not to communicate or allow unauthorized third parties.


7. User Rights Regarding Data Protection

The user has the right to revoke their authorization for the processing of personal data and to exercise the rights of access, rectification, deletion, limitation, portability, and not to be subject to automated decisions. This can be done in writing through the email address or writing to Sv. Kliment Ohridski 38, ap.6, Varna city (Bulgaria).

All requests are resolved within the legal deadline of 1 month. However, this period may be extended depending on the complexity and number of requests received, in which case we will notify you and keep you updated. The exercise of these rights is free, except in the case of manifestly unfounded or excessive requests, in which case a reasonable fee may be charged based on administrative costs to process the request.

We may need to request specific information from you to help confirm your identity and ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it.

Finally, if you believe it is necessary, you can contact the Spanish Data Protection Agency (AEPD) with its address at Calle Jorge Juan, 6, 28001, Madrid, in order to safeguard your rights.


8. Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site you are redirected to and therefore we are not responsible for the terms, privacy, or the protection of your data on those other third-party sites. These sites are subject to their own privacy policies, so it is advisable that you consult them to confirm that you agree with these policies.

Furthermore, the owner of this website is not responsible for any other data, websites, or files that may be accessed through the links available among the contents of, since such linked pages or files are the responsibility of their respective owners. Therefore, the owner of this website does not endorse or adopt the products, services, contents, information, data, files, and any kind of material existing on such web pages or files and does not control nor, in accordance with the provisions of the LSSICE (Law of Information Society Services and Electronic Commerce), is responsible for the quality, legality, reliability, and usefulness of the information, contents, data, and services existing on the linked sites. In the event that a competent body declares the illegality of the data, orders their removal, or that access to them is prevented, or if the existence of an injury is declared, the links indicated would be immediately removed as soon as this is expressly notified to the owner.


9. Exemption from Liability

For the contents:

  1. The information, whether from Eurotokk LTD itself or from third parties, appearing on this Website is provided without any guarantees regarding its accuracy and timeliness. Consequently, Eurotokk LTD is not responsible for any potential damages that the use of this information may cause.
  2. Eurotokk LTD commits to doing its best to prevent the presence of illegal content on its Site, and in the case of becoming effectively aware of such content, to remove or prevent access to it. However, the legality of the contents provided based on information from third-party suppliers, collaborators, or users is not guaranteed.
  3. Eurotokk LTD is not responsible for technical inconsistencies or unintentional typographical errors that may be found in the published documents. In any case, the owner of this Website apologizes for these errors, commits to correcting these irregularities as soon as possible, and appreciates any comments, rectifications, or suggestions in this regard, which users can send to
  4. Eurotokk LTD is not responsible for any potential damage caused by the use of the services by minors. Parents and legal guardians will be considered responsible for all acts carried out by minors under their care.

For the operation of the Site:

  1. Eurotokk LTD does not guarantee absolute privacy in the use of this Site, as the possibility of unauthorized third parties gaining knowledge of it and the circumstances under which it is carried out should not be ruled out.
  2. Eurotokk LTD accepts no responsibility for potential damages caused by computer viruses, whose absence is not guaranteed.
  3. Eurotokk LTD is exempt from any liability arising from the malfunctioning of the Site or any of its services that originates from an accidental circumstance, force majeure, necessary maintenance work, or any other cause not attributable to it.

The company reserves the right to update, modify, or delete the information contained in its website, as well as the configuration or presentation thereof, at any time without assuming any responsibility for it.


10. Intellectual and Industrial Property

10.1. Industrial Property

The use of graphic signs and denominative elements is the exclusive property of Eurotokk LTD. Their use by third parties without authorization is not permitted.

The use of distinctive signs owned by parties other than Eurotokk LTD is carried out with the authorization of their legitimate owners, always with due respect for their exclusive rights.

10.2. Domain Name

The domain name is owned by Eurotokk LTD and must not be used without authorization. Its improper use would constitute an infringement of the rights conferred by its registration and will be pursued by the means provided in the Law.

10.3. Copyright

The content, texts, photographs, designs, logos, images, sounds, videos, animations, recordings, computer programs, source codes, and, in general, any intellectual creation existing on this site, as well as the site itself as a multimedia artistic work, are protected as copyright by the legislation in force regarding intellectual property.

In accordance with the above, Eurotokk LTD holds the exclusive rights of reproduction, distribution, public communication, and transformation, as well as any other property right, over the elements mentioned in the preceding paragraph; all this without prejudice to the moral rights of authorship corresponding to their authors.

10.4. Actions

The use of the contents or services of this Website does not imply or constitute the grant of a license or authorization of any kind on its intellectual or industrial property rights or on any other right.

The user of this website agrees to respect the rights stated and to avoid any action that could harm them, reserving Eurotokk LTD the exercise of whatever means and legal actions correspond to it in defense of its legitimate intellectual and industrial property rights.

The owner is not responsible for possible damages or losses that the user may suffer, nor for possible technical problems or failures in the user’s computer equipment, which occur due to:

  • Improper use of the contents or services of by the user.
  • Errors, defects, or omissions in the information provided when it comes from sources other than the owner.
  • Illegal intrusions beyond the control of the website owner by third parties.


11. Trademarks

In, some terms and logos may be indirectly mentioned and provided for informative purposes, which are registered trademarks of their respective owners. We are not responsible for the improper use that third parties may make of these trademarks.


12. Changes to the Privacy Policy

Eurotokk LTD reserves the right to modify this Privacy Policy in accordance with current Spanish legislation.


13. Google Analytics Policy

Google Analytics, a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf to track your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.