This Privacy Policy is specifically tailored to the website https://eurotokk.com and complies with the applicable legal provisions on data protection and e-commerce.

1. Applicable Laws on this Website

This Privacy Policy is governed by the following regulations:

• General Data Protection Regulation (GDPR): Regulation (EU) 2016/679.
• E-Commerce Directive: Directive 2000/31/EC.
• Privacy and Electronic Communications Directive (ePrivacy): Directive 2002/58/EC, amended by Directive 2009/136/EC.
• Bulgarian Personal Data Protection Act: Закон за защита на личните данни.
• Bulgarian Electronic Commerce Act: Закон за електронната търговия.
• Consumer Rights Directive: Directive 2011/83/EU.
• Online Dispute Resolution Regulation (ODR): Regulation (EU) 524/2013.

2. Data Controller

The controller of personal data collected through this website is Eurotokk LTD, with a registered office at Region Mladost ZPZ BAZA NOVA, Perla Street 4, Varna city (Bulgaria), and email contact: info@eurotokk.com.

3. Data Protection Officer (DPO)

For inquiries related to the protection of your personal data, you can contact our Data Protection Officer at info@eurotokk.com.

4. Data Collected on This Website

What data do we collect?

• Identity data: Name and surname.
• Contact data: Email address and phone number.
• Technical data: IP address, browser type and version, operating system, and other technologies used to access our site.
• Usage data: Information about how you use our website, products, and services.
• Marketing and communication data: Preferences for receiving marketing communications.

How do we collect your data?

• Web forms: When you submit data through the contact form.
• Cookies and similar technologies: We collect technical and usage data. For more details, see our Cookie Policy.
• Third parties: We use tools such as Google Analytics to collect analytical data.

The user guarantees that the data provided is truthful and up to date. We will not collect or process your data until you explicitly accept this Privacy Policy.

5. User Consent

By checking the “I accept the Privacy Policy” box and submitting your data via web forms, you confirm that you have read, understood, and expressly accepted this Privacy Policy, granting your unequivocal consent for the processing of your personal data as described.

You certify that you are over 18 years old and have the legal capacity to provide such consent. Eurotokk LTD does not knowingly collect personal data from minors. If we discover that data from a minor has been collected without parental consent, it will be deleted immediately.

6. Purpose and Legal Bases for Processing

We process your data for the following purposes:

• Performance of a contract: To process your orders and ensure the delivery of products or services.
• Consent: To send you marketing communications and promotions, provided you agree.
• Legal compliance: To meet our tax and legal obligations.
• Legitimate interest: To improve our services and conduct statistical analyses.

7. Data Retention

We will retain your personal data for:

• As long as necessary to fulfill the purposes described.
• The time required by tax laws (5 years) or anti-money laundering regulations (10 years).
• Until you request its deletion.

8. User Rights

You have the following rights regarding your personal data, as outlined in the GDPR:

• Right of Access: You can request confirmation of whether we process your personal data and obtain a copy of that data.
• Right of Rectification: You can request that inaccurate or incomplete data about you be corrected.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your data when it is no longer needed for the purposes for which it was collected, or if you withdraw your consent.
• Right to Restriction of Processing: You can request that the processing of your data be limited under certain circumstances, such as when you contest the accuracy of your data.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another controller.
• Right to Object: You can object to the processing of your data for direct marketing purposes or for reasons based on legitimate interests.
• Right to Withdraw Consent: You can withdraw your consent at any time without affecting the lawfulness of processing based on your consent before its withdrawal.

To exercise any of these rights, please contact us at info@eurotokk.com. You will need to verify your identity before we can process your request. We will respond to your request within 30 days.

If you believe your rights have been violated, you have the right to file a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) or another relevant supervisory authority within the EU.

9. Transfer of Data to Third Parties

We may share your personal data with trusted third parties to fulfill the purposes outlined in this Privacy Policy. These third parties include:

• Service providers: Such as hosting providers or payment processors, to help us operate the website and fulfill your orders.
• Analytics providers: Tools like Google Analytics to help us analyze website usage and improve our services.

Any transfer of personal data to third parties will be conducted in compliance with the GDPR, ensuring appropriate security measures, such as data processing agreements or standard contractual clauses, are in place.

For more details about the recipients of your data or the security measures in use, please contact us at info@eurotokk.com.

10. Data Security

We have implemented technical and organizational measures to protect your data, including:

• SSL encryption for communications.
• Server firewalls.
• Periodic data backups.

While we take reasonable steps to safeguard your data, we cannot guarantee absolute security due to the nature of the internet.

11. International Data Transfers

We do not transfer personal data outside the European Economic Area (EEA). If this changes, we will ensure appropriate protection measures and notify you accordingly.

12. Links to Third-Party Sites

This website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing any personal information.

13. Disclaimer of Liability

For content:

Eurotokk LTD does not guarantee the accuracy or timeliness of the information published on this website, whether it originates from us or third parties, and is not liable for damages resulting from its use. We make efforts to avoid illegal content but are not responsible for third-party contributions. If you identify any errors, please report them to info@eurotokk.com, and we will address them promptly.

For site functionality:

We cannot guarantee absolute privacy or the absence of viruses. We disclaim liability for damages caused by factors beyond our control, such as technical failures, force majeure, or necessary maintenance.

Eurotokk LTD reserves the right to modify, update, or delete website content or functionality without prior notice or liability.

14. Intellectual and Industrial Property

Industrial property:

Logos and trademarks of Eurotokk LTD are its exclusive property and cannot be used without prior authorization. Third-party trademarks used on this site are authorized by their respective owners.

Domain name:

The domain eurotokk.com is owned by Eurotokk LTD and unauthorized use constitutes a violation of its rights.

Copyright:

All content, including text, images, designs, videos, and code, is protected under intellectual property laws. Eurotokk LTD holds exclusive rights to reproduce, distribute, and modify this content.

User commitment:

Users agree to respect these rights and refrain from any actions that may harm them.

15. Trademarks

Some trademarks mentioned on this site belong to their respective owners. Eurotokk LTD is not responsible for misuse by third parties.

16. Google Analytics Policy

Google Analytics is a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users interact with the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity, and providing other services related to website activity and internet usage. Google may also transfer this information to third parties when required to do so by law, or when such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that if you do so, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes described above.

17. Changes and update to the Privacy Policy

Eurotokk LTD reserves the right to update this Privacy Policy to ensure compliance with applicable laws or to reflect changes in our practices. Any significant updates will be communicated through:

• A notice posted on this website.
• Direct communication, such as email, for registered users.

The most current version of this Privacy Policy will always be available on this page. We encourage you to review it periodically to stay informed about how we protect your personal data and any changes that may affect you.